Skip to content

How it works

From request to a live assistant, with a review in between

CXOps AI is set up in a guided sequence. You can stop at any step and pick up where you left off - progress is saved automatically.

  1. Step 1

    Configure your business

    After your early-access request is approved, you receive an invitation to your own workspace. Add your business details and invite the colleagues who will answer customers.

    • Business name, industry and website
    • Team roles from viewer to owner
    • Each business is a separate workspace
  2. Step 2

    Add your knowledge

    Provide the information you already give customers - opening hours, services, prices you publish, policies and FAQs. The assistant answers from this content.

    • Paste text or upload documents
    • Keep it current as your business changes
    • Without knowledge, the assistant greets visitors and hands off
  3. Step 3

    Approval before going live

    Your setup checklist shows what is complete. When you submit, the CXOps team reviews the workspace before AI replies are switched on - so no business goes live by accident.

    • Readiness checklist with clear warnings
    • AI replies and spending stay off until approval
    • You decide when to switch the chatbot on
  4. Step 4

    Install the widget

    Copy one line of code into your website. The widget only starts on the exact domains you approved, so the same code cannot be reused on someone else's site.

    • One script tag before </body>
    • Works with most website builders that allow custom code
    • Preview your assistant before it is public
  5. Step 5

    Receive and manage inquiries

    Visitors chat with your assistant. When a person is needed, the conversation appears in your handoff queue. Your overview shows activity, usage and what needs attention.

    • Handoff queue for your team
    • Recent conversations at a glance
    • Monthly AI usage and estimated cost

What you need

A website where you can add custom code, and the information you want the assistant to share.

Who does the setup

You do, with the guided checklist. Our team reviews it and helps with anything unusual.

What it costs

Pricing is shared on request during early access. Every plan includes a monthly AI allowance.

See CXOps AI on your own website content

Tell us about your business. We review every request personally and will show you how the assistant would answer your customers.