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CXOps AI

Solutions

Built for businesses that answer the same questions every day

The examples below show typical questions and how the assistant and your team share the work. Your assistant only knows what you give it.

Automotive sales and services

Dealers, workshops and vehicle buyers field the same questions all day - often after hours.

Typical visitor questions

  • “What are your service hours on Saturday?”
  • “Do you buy cars that are not running?”
  • “What do I need to bring for a trade-in?”

How CXOps AI helps: The assistant answers from your published hours, services and policies, and hands anything that needs a quote, an inspection or a booking decision to your team.

Local and home services

Plumbers, cleaners, electricians and other trades lose leads when nobody answers quickly.

Typical visitor questions

  • “Do you service my suburb?”
  • “How soon can someone come out?”
  • “Do you offer weekend call-outs?”

How CXOps AI helps: Answer service-area and availability questions instantly, and pass genuine job requests to a person with the conversation already captured.

Customer-support teams

Teams with a steady volume of repeat questions want to spend their time on the hard ones.

Typical visitor questions

  • “How do I reset my account password?”
  • “What is your refund policy?”
  • “Where can I find my invoice?”

How CXOps AI helps: Grounded answers for documented questions, a handoff queue for the rest, and usage reporting so you can see what the assistant is handling.

Clinics and wellness practices

Practices answer administrative questions that do not need a clinician.

Typical visitor questions

  • “Are you open on public holidays?”
  • “Do you have parking?”
  • “How do I change my appointment?”

How CXOps AI helps: Keep the assistant to administrative information you provide, and route anything personal to your front desk. It is not a medical advice tool.

Retail and e-commerce

Shoppers ask about delivery, returns and stock before they buy.

Typical visitor questions

  • “How long does delivery take?”
  • “Can I return an item bought in store?”
  • “Do you price match?”

How CXOps AI helps: Answer policy questions consistently from your own documents, and hand order-specific issues to your team.

Professional and other services

Agencies, schools, property managers and other service businesses.

Typical visitor questions

  • “What does your onboarding process involve?”
  • “Which documents do I need?”
  • “Who should I talk to about pricing?”

How CXOps AI helps: Give visitors accurate first answers and a clear route to the right person on your team.

Not sure your business is a fit?

Tell us what your customers ask most often. We will tell you honestly whether the assistant can help.

Request a demoHow it works